Transform your practice through enhanced communication skills. This intensive full-day workshop provides hands-on training in the verbal and non-verbal communication techniques that build rapport, facilitate insight, and drive athlete development.
Workshop Overview
Through demonstration, practice, and feedback, you'll develop proficiency in:
- Active listening techniques
- Powerful questioning strategies
- Providing constructive feedback
- Adapting communication style to different personalities
- Handling difficult conversations
Schedule
Morning Session (09:00-12:30)
09:00 - 09:30 | Welcome and Introductions
- Icebreaker activities
- Learning objectives
- Self-assessment of current skills
09:30 - 10:45 | Active Listening Deep Dive
- Theory and research on listening in helping professions
- Demonstration of expert listening
- Partner practice with feedback
- Common listening blocks and how to overcome them
10:45 - 11:00 | Break
11:00 - 12:30 | Powerful Questioning
- Question types and their purposes
- Asking questions that facilitate insight
- Avoiding leading and closed questions
- Practice with athlete case scenarios
Lunch (12:30-13:30)
Provided lunch with networking opportunity
Afternoon Session (13:30-17:00)
13:30 - 14:45 | Feedback Skills
- The SBI model (Situation-Behavior-Impact)
- Balancing positive and developmental feedback
- Timing and delivery considerations
- Practice giving feedback on recorded sessions
14:45 - 15:00 | Break
15:00 - 16:15 | Adapting Your Communication Style
- Personality and learning style considerations
- Cultural factors in communication
- Age and developmental stage adaptations
- Role-play with diverse athlete profiles
16:15 - 16:45 | Difficult Conversations
- Addressing unmotivated athletes
- Discussing sensitive topics
- Navigating disagreements with coaches
- Delivering unwelcome news
16:45 - 17:00 | Wrap-up and Action Planning
- Key takeaways
- Personal development plan
- Resources for continued learning
Learning Methods
- Mini-lectures - Research-informed content delivery
- Demonstrations - Expert modeling of skills
- Partner practice - Structured skill practice with peers
- Role-plays - Realistic scenarios with feedback
- Video analysis - Review of recorded interactions
- Group discussion - Shared learning from experiences
What's Included
- Comprehensive workshop manual
- Communication skills self-assessment tool
- Templates for session planning and documentation
- Video library (30 days access)
- Certificate of completion (7 CPD hours)
- Light breakfast, lunch, and refreshments
Who Should Attend
- Sport and exercise psychologists
- Performance consultants
- Mental skills coaches
- Advanced students in professional training programs
- Coaches seeking to enhance their communication with athletes
Group size: Limited to 20 participants to ensure quality practice and feedback opportunities
Lead Facilitator
Dr. Sarah Williams, Chartered Psychologist
Sarah has 18 years of experience training sport psychology practitioners in communication skills. She's conducted workshops internationally and published research on practitioner development and supervision.
Learning Outcomes
After completing this workshop, you will be able to:
- Demonstrate active listening through verbal and non-verbal behaviors
- Ask questions that facilitate athlete self-discovery and insight
- Provide feedback that is specific, balanced, and actionable
- Adapt your communication approach to different personalities and contexts
- Navigate difficult conversations with confidence and skill
CPD Accreditation
7 hours CPD credit approved by:
- HCPC
- British Psychological Society
- BASES
Registration
Early Bird (Until April 1): £100 Standard: £120 Group Rate (3+ people): £100 each
Includes: All materials, lunch, refreshments, parking validation
Contact
Contact: workshops@the5cs.co.uk Phone: +44 (0) 161 123 4567